FAQ’S.
Frequently Asked Questions.
• What Countries Do You Ship To?
- Currently Now Delivering To; Australia, Austria, Bahrain, Belgium, Canada, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, And United States. (Includes U.S Territories, Armed Forces, & Outlying Islands I.E American Samoa, Guam, Puerto Rico Etc.)
• What Carriers Are Used?
- USPS, UPS, FedEx, And DHL. This Is For Both Domestic (U.S Only) And International Orders.
- American Express, Diner’s Club, Discover, JCB, Amazon Pay, Venmo, PayPal (W/Guest Checkout) Mastercard, & Visa. For A Smoother Checkout Experience, Please Make Sure All Information Submitted Is Correct With Your Credit Card On File. This Includes Full Name And Billing Address To Correctly Process The Transaction. All Information Is Encrypted With SSL Security. Once You’ve Completed The Info, You’ll Get An Estimated Delivery Date Afterwards With Updates Soon Ready.
• Can I Purchase Buyer Protection?
- Yes. This Will Cover Loss, Theft, And Damage Up Until Carrier Marks Parcel Package As Delivered. You May Purchase A Rate Depending On The Price Of Your Order.
• Can Shipping Be Upgraded For Faster Delivery?
- Absolutely! There Are Three Different Delivery Options Available. Economy 5-8 Business Days, Standard 3-4 Business Days, And Express 1-2 Business Days Of Transit For U.S Customers. For International Customers Only, There Is Economy Typically 6-18 (Can Be Up To 20) Business Days, Standard 6-12 Business Days, And Express 1-5 Business Days. Shipping Times May Vary With Slight Delay During Busy Holiday And Peak Season Duration. Please Take Into Consideration When Ordering, Or Order Ahead Of Time.
• Is There Free Shipping Offered?
- Qualifying Orders Over $100 USD Are Currently Offered Free Shipping For Both Domestic & International Purchases. Any Promos Generally Include This. However, Please Be Aware Of Tax For Your Orders Total.
• Can I Send A Virtual Gift Card?
- Yes. Gift Cards Are Always Available With Digitalization To Send To Recipients Of Your Choosing. Included Is A Personalized Special Note, Which Works Great For Birthday’s & Holiday’s. These Do Not Expire. If You’re Having Difficulties, Please Feel Free To Contact.
• What If My Package Is Late?
- Once Your Order Is Between 5-7 Days Late Original Arrival With Receipts, A Gift Card Should Be Issued To Cover Shipping Costs Which Were Unaccounted For. Assuming The Reasoning Is Directly Unlinked To Gamma Gem, A Refund May Be Required, Or Can Be Resent Again Depending On Your Preferences.
