FAQ’S.
Frequently Asked Questions.
• Where Do You Ship?
- Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, And United States.
• What Carriers Are Used?
- USPS, FedEx, And DHL. This Is For Both Domestic (U.S Only) And International Orders.
• Can I Purchase Buyer Protection?
- Yes. This Will Cover Loss, Theft, And Damage. You May Purchase A Rate Depending On The Price Of Your Order.
• Can Shipping Be Upgraded For Faster Delivery?
- Absolutely! There Are Three Different Delivery Options Available. Economy 5-8 Business Days, Standard 3-4 Business Days, And Express 1-2 Business Days Of Transit For U.S Customers. For International Customers Only, There Is Economy 6-18 (May Be Up To 20) Business Days, Standard 6-12 Business Days, And Express 1-5 Business Days.
• Is There Free Shipping Offered?
- Qualifying Orders Over $100 Are Currently Offered Free Shipping.
• Can I Send A Virtual Gift Card?
- Gift Cards Are Always Available With Digitalization To Send To Recipients Of Your Choosing. These Do Not Expire. If You’re Having Difficulties, Please Feel Free To Contact.
• What If My Package Is Late?
- Once Your Order Is Between 5-7 Days Late Original Arrival With Receipts, A Gift Card Should Be Issued To Cover Shipping Costs Which Were Unaccounted For. Assuming The Reasoning Is Directly Unlinked To Gamma Gem, A Refund May Be Required, Or Can Be Resent Again Depending On Your Preferences.