FAQ’S.

Frequently Asked Questions.

 

• Where Do You Ship?

 

- Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, And United States.

 

• What Carriers Are Used? 

 

- USPS, FedEx, And DHL. This Is For Both Domestic (U.S Only) And International Orders.

 

• Can I Purchase Buyer Protection?

 

- Yes. This Will Cover Loss, Theft, And Damage. You May Purchase A Rate Depending On The Price Of Your Order.

 

• Can Shipping Be Upgraded For Faster Delivery?

 

- Absolutely! There Are Three Different Delivery Options Available. Economy 5-8 Business Days, Standard 3-4 Business Days, And Express 1-2 Business Days Of Transit For U.S Customers. For International Customers Only, There Is Economy 6-18 (May Be Up To 20) Business Days, Standard 6-12 Business Days, And Express 1-5 Business Days.

 

• Is There Free Shipping Offered?

 

- Qualifying Orders Over $100 Are Currently Offered Free Shipping.

 

• Can I Send A Virtual Gift Card?

 

- Gift Cards Are Always Available With Digitalization To Send To Recipients Of Your Choosing. These Do Not Expire. If You’re Having Difficulties, Please Feel Free To Contact.

 

• What If My Package Is Late?

 

- Once Your Order Is Between 5-7 Days Late Original Arrival With Receipts, A Gift Card Should Be Issued To Cover Shipping Costs Which Were Unaccounted For. Assuming The Reasoning Is Directly Unlinked To Gamma Gem, A Refund May Be Required, Or Can Be Resent Again Depending On Your Preferences.